Privacy Policy

1. Information We Collect

metamorphos collects various types of information to ensure the effective operation of our website metamorphos.info and the delivery of our auto service offerings. We may collect personal data such as your name, email address, phone number, and mailing address when you submit a contact form, request service information, schedule a visit, or communicate with our workshop team.

We may also collect information you provide when contacting customer support or using feedback forms. This may include your comments, service-related questions, vehicle details you choose to share, and any other data you voluntarily submit.

In addition, we may use tracking technologies such as cookies and web beacons to collect information about your behavior on the site and your preferences. This helps us improve our services and offer a more relevant browsing experience. For details, see our Cookie Policy.

We may automatically collect technical data about your device, including IP address, browser type, operating system, pages visited, and time spent on the site.

2. How We Use Your Information

Collected information is used for various purposes, including:

• Providing and supporting our auto diagnostic, repair, and maintenance services;
• Improving and personalizing your experience on the metamorphos website;
• Processing your inquiries and delivering requested information about our services;
• Communicating with you about service updates, appointment confirmations, and workshop-related notices;
• Analyzing site usage to improve functionality, content quality, and user experience.

We may also use your information to comply with legal obligations, protect our rights and interests, and prevent fraud or other unlawful activity.

3. Information Sharing

We do not sell or transfer your personal data to third parties without your consent, except when necessary to fulfill our obligations to you or as required by law. We may share your information with:

• Service providers who assist us in operating our business and delivering services (for example, hosting, payment processing, analytics, and communication tools);
• Legal and government authorities when required by law or to protect our rights;
• Affiliated entities, provided they comply with this Privacy Policy.

In the event of a sale or transfer of business assets, your information may be transferred to the new owner as part of that transaction.

4. Cookies and Tracking

We use cookies and similar technologies to collect information about your interaction with our website. Cookies are small text files stored on your device that help us recognize you on return visits. We use cookies to:

• Analyze traffic and user behavior;
• Personalize content and relevant service messaging;
• Improve site functionality and remember your cookie preferences.

You can manage cookie settings through your browser or our on-site cookie consent banner. Disabling cookies may affect site functionality and limit access to certain features.

5. Your Rights and Choices

Under the California Consumer Privacy Act (CCPA) and other applicable U.S. privacy laws, you may have the following rights:

• The right to know what personal data we collect about you;
• The right to request deletion of your personal data;
• The right to opt out of the sale of your personal data (we do not sell personal data).

To exercise these rights, contact us using the details below. We will respond to valid requests within a reasonable timeframe and in accordance with applicable law.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We employ various security technologies and procedures to safeguard your data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We recommend that you also take steps to protect your information, such as using strong passwords, keeping them updated, and avoiding sharing personal details through unsecured communication channels.

7. International Data Transfers

Your information may be transferred to and stored on servers located outside your state or jurisdiction, where data protection laws may differ. We take steps to ensure your data is processed in accordance with this Privacy Policy and applicable legal requirements.

If you access our site from outside the United States and provide us with information, you understand that we may transfer and process your data in the United States.

8. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information from our records. If you believe we may have collected information from a child under 13, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new version on our website. We encourage you to review this page periodically. Your continued use of the site after changes are posted constitutes your acceptance of the updated Privacy Policy.

10. Contact Information

If you have questions or comments about this Privacy Policy, please contact us: